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New York City, Westchester, Long Island Flood Damage Cleanup & Water Restoration

WE WORK WITH ALL INSURANCE COMPANIES

Services

25 years of experience, we are a fully licensed, insured and certified flood and water damage restoration company that serves the Tri-State area of New York, New Jersey and Connecticut. Our dedicated flood damage restoration professionals deliver the highest quality of work and craftsmanship.

Whether your water damage is caused by a flash flood, frozen pipes, or a broken water main, a flooded basement or water damaged walls, we are licensed and equipped to deal with mold remediation, asbestos and other hazards. We are here to restore your home or commercial property to its pre-existing finish and quality.

Our flood cleanup and restoration services feature:

- Direct insurance billing
- No money upfront
- 100% guarantee on all work

We offer quick response and thorough service to get you back up and running after a flood disaster. Our expertise and level of care is evident in our work, making our flood damage restoration services second to none.

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Our services

Sewage Clean Up Services

Our sewage clean up services are for homes and businesses with water damage caused by a sewer back up or leak.

Floods & Asbestos Removal

We are proud to offer asbestos removal services for homes and businesses that have recently flooded and have water damage.

Basement Flooding & Flood Proofing and Prevention

Basements are often the site of the most severe flood damage. If your basement is flooded, call us immediately and we will pump and extract the water to get the situation under control.

Mold remediation

We offer thorough expert mold remediation services for homes and commercial spaces that were flooded or have water damage.

Flood cleanup & restoration

When you are in need of flood damage restoration for your home or business, we are the experienced and dependable partner you can trust.

Water damage restoration

If your home or business has been damaged by a flood or leak, we will restore it with our comprehensive water damage restoration services.

Water extraction

Water Extraction involves removing water from a flooded home or business and is always necessary for water damage restoration.

Frozen and burst pipes

Frozen or burst pipes are often a problem in our area during the winter, especially in cold winters like we have been having where the temperature stays far below freezing for days at a time.

Emergency services

Flooding and water damage can occur in the blink of an eye. If you have water rising fast in your home or just walked into a flood emergency at your business, you’ve found the right contractor.

FAQ

What should I do first when I discover water damage in my home or business?

Turn off the water source if it is safe to do so, stay clear of electrical hazards, and contact JP Moore immediately. We provide 24 hour emergency service and can have a restoration team on site quickly. The faster we begin extraction and structural drying, the more damage we can prevent.

How fast can Water Clean Up respond to a water emergency?

JP Moore operates around the clock and responds to emergencies at all hours. In most cases within the tri state area, we can arrive within one hour. Our fleet is fully equipped for immediate extraction, drying, and stabilization.

Can I get help with water damage insurance claims in New York?

Yes. JP Moore handles the entire insurance process for our clients. We assist with documentation, photos, estimates, direct billing, and communication with adjusters. We work with all major carriers and help reduce stress during a loss.

What is the difference between water damage cleanup and water damage restoration?

Cleanup focuses on emergency water extraction, moisture removal, sanitizing, and preventing further damage. Restoration includes the complete repair and rebuilding of areas harmed by water. We restore drywall, insulation, subflooring, flooring, ceilings, trim, and all affected structural components until your property is fully restored.

How do I know if I need professional water damage mitigation?

If water reaches any absorbent material such as drywall, framing, insulation, flooring, carpet padding, cabinetry, or subflooring, professional mitigation is necessary. Moisture trapped inside building materials cannot dry by itself and will lead to mold growth and structural deterioration if not treated correctly.

Do you handle sewage backups and contaminated water?

Yes. We are certified to remediate sewage intrusions, drain backups, and black water contamination. We extract contaminated water, remove affected materials, sanitize the entire area, and set drying equipment until the structure is safe.

Can water damage cause mold even if the surface looks dry?

Yes. Moisture becomes trapped behind walls, under floors, and inside insulation. We use moisture meters, thermal imaging, and industrial dehumidification to ensure all hidden moisture is removed so mold cannot develop.

Do you handle basement flooding and restoration?

Yes. Basement floods are one of our most common service calls. We extract standing water, remove damaged materials, apply disinfectants, install drying equipment, and fully restore the basement once moisture levels are normal.

Can JP Moore repair the damage after cleanup?

Yes. We provide full reconstruction after mitigation. This includes sheetrock, insulation, flooring, electrical, trim, paint, and finishing. We return your home or business to pre loss condition.

Do you provide mold remediation as well in New York?

Yes. We provide full mold remediation including containment, HEPA filtration, removal of contaminated materials, application of antimicrobial agents, and full rebuild after clearance.

What makes Water Clean Up by JP Moore different from other companies?

We combine emergency restoration with the full construction resources of JP Moore, a long standing home improvement company. This means we handle every stage of your project from extraction to drying to reconstruction. We are licensed, insured, certified, and well established in the tri state area. We also work directly with insurance companies and provide a faster and more complete service experience than typical standalone restoration companies.

Do you provide services for both homes and commercial buildings?

Yes. We service residential homes, multi unit buildings, retail spaces, offices, restaurants, schools, and industrial properties. Our equipment and staffing allow us to handle projects of any size.

Why choose a local New York water damage restoration company instead of a national chain?

We understand local building types, weather patterns, insurance practices, and regional construction standards. Our response times are faster and our communication is direct. You work with the same team throughout the entire project, backed by JP Moore, not a rotating roster of subcontractors.

How much does professional water damage cleanup cost in New York?

Costs depend on the amount of water, the category of water, the materials affected, and the amount of demolition and drying required. Because every situation is different, an on site inspection is needed. We provide detailed estimates and work directly with insurance whenever possible.

Is it safe to stay in my home during water damage cleanup?

Small isolated losses may allow limited occupancy. Large scale water damage, sewage, mold, electrical risk, or structural weakening typically requires temporary relocation until the property is fully stabilized and safe. We provide clear guidance based on the conditions we observe.

Do you handle asbestos issues during water damage restoration?

Yes. Water damage often exposes or disturbs older materials that contain asbestos. We are licensed to remove asbestos safely, set containment, use negative air equipment, and dispose of asbestos material properly before we begin reconstruction.

How do I know if water damage has affected the structure of my building?

Signs include soft or swollen drywall, buckled flooring, sagging ceilings, cracked materials, musty odors, and visible staining. We perform professional moisture testing to identify hidden structural saturation.

Do you provide water damage cleanup in the New York area?

Yes. We service New York City, Westchester, Rockland, Long Island, and also Connecticut and New Jersey.

How long does the water damage restoration drying process take?

Most properties take two to five days depending on how much water is involved and which building materials are saturated. Our technicians monitor moisture every day and adjust equipment as needed.

Can you help with recurring leaks, storm flooding, and drain backups?

Yes. We respond to storm flooding, foundation seepage, roof leaks, appliance leaks, drain backups, and water intrusion from plumbing failures.

What is the fastest way to clean up a flooded room?

The fastest method is professional water extraction, removal of unsalvageable materials, application of sanitizers, and immediate installation of dehumidifiers and air movers. Prompt action reduces long term damage.

Who should I call if a pipe bursts at night in New York?

You can call JP Moore at any hour. We provide 24 hour emergency service for burst pipes, leaks, sewage backups, and all forms of water intrusion.

How do professionals remove water from carpet and padding?

We use weighted extraction tools that pull water from both carpet and padding. If padding is too saturated, we remove it to prevent mold. Carpet can often be dried in place with proper equipment.

Can water damage make a property unsafe?

Yes. Water can weaken structural materials, create electrical hazards, promote mold growth, and expose older materials such as lead paint or asbestos. We assess all risks and secure the property.

How do I prevent mold after a flood or leak?

Rapid extraction, removal of wet materials, industrial drying, HEPA filtration, and antimicrobial treatment are essential. We handle each step to stop mold from forming.

What signs indicate that water damage is hidden behind walls?

Common signs include discoloration, peeling paint, bubbling surfaces, musty smells, and damp or cool wall surfaces. We perform moisture readings to confirm hidden saturation.

Do you provide emergency extraction after storms or heavy rain?

Yes. We offer emergency flood extraction and structural drying for storm damage, flash flooding, and heavy rainfall events.

Can you help if water affects electrical or HVAC systems?

We coordinate with licensed electricians and HVAC professionals to address systems impacted by water. We do not leave affected systems unchecked.

What are clean water, gray water, and black water?

Clean water comes from supply lines. Gray water comes from appliances or drain lines and may contain contaminants. Black water comes from sewage or floodwater and requires strict professional remediation.

How do I schedule a free inspection or quote?

You can call our 24 hour emergency line or submit a request through our website. We respond quickly and provide a detailed plan for cleanup and restoration.

What causes pipes to freeze or burst?

Pipes freeze when temperatures drop and water inside is not moving. Frozen water expands and increases pressure, which can cause the pipe to rupture. Unheated areas like basements, crawl spaces, garages, and exterior walls are most vulnerable.

How can I tell if a pipe is frozen?

A frozen pipe often shows reduced or no water flow at a faucet. Frost or condensation may appear on exposed pipes, and you may hear unusual cracking sounds in the plumbing.

What should I do if a pipe bursts?

Shut off your main water supply, avoid electrical hazards, and contact us for emergency service. We will extract the water, remove damaged materials, begin drying, and restore the affected areas.

Does insurance cover damage from frozen or burst pipes?

Most insurance policies cover sudden and accidental water damage from a burst pipe. We help manage all aspects of the claim and provide documentation your adjuster requires.

How fast should cleanup begin after a pipe bursts?

Cleanup must begin immediately. The longer water remains in walls, floors, or ceilings, the more extensive the damage becomes. Fast action reduces cost and prevents mold.

What steps do you take during a burst pipe emergency?

We extract standing water, remove wet building materials, apply antimicrobial treatments, install dehumidifiers and air movers, monitor moisture, and rebuild once the structure is dry.

Which parts of a property are most likely to have frozen pipes?

Areas with less heat circulation such as basements, crawl spaces, mechanical rooms, exterior walls, attics, and uninsulated pipe runs.

Can I thaw a frozen pipe myself?

You should not use open flames or unsafe heating methods. Controlled warm air may help, but frozen pipes often indicate a break or partial break that requires professional attention.

How can I prevent pipes from freezing in the future?

Insulate exposed pipes, keep heat running, allow a slight drip during freezing temperatures, seal drafts, and keep cabinet doors open to allow warm air to circulate around plumbing.

Do you repair the damage after a frozen pipe has been dried?

Yes. We handle the entire process including extraction, mitigation, and full reconstruction through JP Moore so your property is completely restored.

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    If you need a consultation or an estimate for flood damage restoration, please fill out the following form and we will contact you to discuss your options and our qualifications.
    1 (877) 645-1428
    24 hours a day, 7 days a week